Bringing hapagfly.com onto a new inventory and distribution platform

hapagfly.com (now TUIfly) is the charter airline subsidiary of TUI AG with a fleet of 35 aircraft. Their decision to migrate from Open Skies® to New Skies® came as a result of needing to be on the same reservation & distribution system platform as their sister airline hlx.com and most TUI airlines to ensure efficient cooperation.

THE CHALLENGE

• Functional & technological consulting
  • Conjoint analysis of current Open Skies® and New Skies® functionalities
  • Analysis of current & future environment
  • Risk management
  • Definition of future adjustments / environment / setup
  • Support in general system setup (i.e. fares)
• Project management & coordination of resources
  • Overall project planning and management
  • Resource planning & support
  • User acceptance testing
    • Development & providing of a web-based fully automated UAT test tool
    • Setup & administration of test tool
    • Definition of test cases together with key users
    • Support of key users during testing
    • Follow-up and documentation of test results
    • IPR–management
    • Definition & communication of necessary bug fixings
    • Definition & setup of system-enhancement list
  • Interface testing
    • Development & providing of automated API-Interface testing tool
    • Automated testing
  • Support after migration
    • Follow-up enhancement list
    • Follow-up bug fixing
  • Communication interface between provider (Navitaire) and airline
    • Moderation of conference calls on regular basis