transavia.com – Expanding functionality on HV’s new inventory and distribution system

For Transavia – an independent part of the Air France / KLM group – the integration of Basiq Air in 2005 marked the start of its low-cost section and resulted in a change of its business model including the merging of its charter and scheduled services under transavia.com. Part of this strategy was the implementation of web-based bookings of ancillary products such as hotel rooms, rental cars, travel insurance and event tickets.
In essence, everything pointed to the adoption of an all-in-one reservation and distribution system, which ended up being New Skies® by Navitaire.

THE CHALLENGE

• Functional & technological consulting in cooperation with Transavia
  • Conjoint analysis of current Open Skies® and New Skies® functionalities
  • Analysis of current & future environment
  • Risk management
  • Support in general system setup (i.e. fares)
• Project management & coordination of resources of all ICT – related activities
  • Project planning and –management of all ICT–related activities
  • Resource planning & support
  • User acceptance testing
    • Development & providing of a web-based fully automated UAT test tool
    • Setup & administration of test tool
    • Definition of test cases together with key users
    • Support of key users during testing
    • Follow-up and documentation of test results
    • IPR–management
    • Definition & communication of necessary bug fixings
    • Definition & setup of system-enhancement list
  • Interface testing
    • Development & providing of automated API-Interface testing tool
    • Automated testing
  • Support after migration
    • Follow-up enhancement list
    • Follow-up bug fixing
    • Active user support
  • Communication interface between provider (Navitaire) and airline
    • Moderation of conference calls on regular basis